Shipping
Hello :)
Your order is very important to us. Please take time to read the information below.
Please allow 24 to 48 hours (with the exception of weekends and holidays) to process your order. In peak periods, please allow up to 4 business days to dispatch your order and send tracking number.
As you may or may not be aware, in the post COVID world, the situation with freight and postage services worldwide have for some reason never really got back to the speed of what they were prior, with some regions and countries more effected than others. So while we will always be looking for the most efficient shipping method for your order, once it leaves the factory we don't have any control over shipping times and unexpected hold ups.
Standard shipping time varies between 8 to 21 days from the date that your item is shipped out, not necessarily from the date that the order was placed. Depending on your individual location, delivery time will vary - here is a handy tracking reference by region.
We ship free on all orders to the following countries:
- United States
- Canada
- United Kingdom
- Middle East
- EU Countries
- Australia
Order tracking by country:
United States: https://usps.com/
Canada: https://www.canadapost.ca/
United Kingdom: https://www.royalmail.com/
Australia: https://auspost.com.au/
Other countries: https://www.17track.net/en
If your item somehow gets lost or damaged during its journey to you, please contact our support team and we will get it handled for you right away!
Questions should be sent to us at support@kenkado.com
We thank you in advance for your understanding and patience and look forward to serving you again soon.
The Kenkado Team.
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